1. Agreement to Terms
By accessing or using Cinear's AI-powered audio description services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Services. These Terms apply to all visitors, users, and others who access or use our Services.
2. Description of Services
Cinear provides an AI-powered platform for generating professional audio descriptions for video content. Our Services include:
- Automated audio description generation using AI technology
- Text-to-speech conversion with professional voices
- EBU R128 compliant audio mixing and processing
- Export functionality for various broadcast formats
- Quality control reports and compliance documentation
3. Account Registration
3.1 Account Creation
To use certain features of our Services, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
3.2 Age Requirements
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
4. Acceptable Use Policy
You agree not to use our Services to:
- Upload or process content that infringes on intellectual property rights
- Process illegal, harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Services or servers
- Violate any applicable laws or regulations
- Reverse engineer or attempt to extract source code
- Use the Services for competitive analysis or benchmarking
5. Content Ownership & Licensing
5.1 Your Content
You retain all ownership rights to the content you upload to our Services. By uploading content, you grant Cinear a limited, non-exclusive, worldwide license to process, store, and use your content solely for the purpose of providing our Services to you.
5.2 Generated Content
Audio descriptions and other content generated by our AI remain your property. You are free to use, modify, and distribute the generated content as needed for your projects.
5.3 Our Technology
All rights, title, and interest in our Services, including our AI technology, algorithms, and user interface, remain the exclusive property of Cinear and our licensors.
6. Payment Terms
6.1 Subscription Plans
Access to our Services requires a paid subscription. Pricing, features, and terms for each subscription tier are outlined on our pricing page and may be updated periodically.
6.2 Billing
Subscriptions are billed in advance on a monthly or annual basis. Payment is due upon subscription and will automatically renew unless cancelled.
6.3 Refunds
We offer a 30-day money-back guarantee for new subscriptions. After this period, payments are non-refundable except as required by law.
7. Service Level & Support
7.1 Availability
We strive to maintain 99.9% uptime for our Services. However, we do not guarantee uninterrupted or error-free operation and are not liable for any service interruptions.
7.2 Support
Technical support is provided based on your subscription tier. Enterprise customers receive priority support with guaranteed response times.
7.3 Updates
We continuously improve our Services and may add, modify, or remove features at any time. Significant changes will be communicated in advance.
8. Warranties & Disclaimers
8.1 Service Warranty
Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
8.2 Accuracy Disclaimer
While our AI technology produces high-quality audio descriptions, we do not guarantee 100% accuracy or suitability for all use cases. You are responsible for reviewing and approving all generated content before use.
9. Limitation of Liability
To the maximum extent permitted by law, Cinear and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from your use of our Services.
Our total liability shall not exceed the amount you paid to Cinear in the twelve (12) months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Cinear and its affiliates from any claims, losses, damages, liabilities, and expenses (including attorneys' fees) arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.
11. Confidentiality
We understand the sensitive nature of pre-release content in the film and television industry. We maintain strict confidentiality protocols and will not disclose, share, or use your content for any purpose other than providing our Services. All employees and contractors are bound by confidentiality agreements.
12. Termination
12.1 By You
You may terminate your account at any time through your account settings or by contacting support. Termination will be effective at the end of your current billing period.
12.2 By Us
We reserve the right to suspend or terminate your account immediately for violations of these Terms or for any other reason at our sole discretion, with or without notice.
13. Dispute Resolution
13.1 Arbitration
Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13.2 Exceptions
You may bring claims in small claims court if eligible. Either party may seek injunctive relief in court for infringement or misuse of intellectual property rights.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts located in San Francisco County, California.
15. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be notified via email or through our Services at least 30 days before taking effect. Continued use of our Services after changes constitutes acceptance of the modified Terms.
16. Miscellaneous
16.1 Entire Agreement
These Terms constitute the entire agreement between you and Cinear regarding our Services.
16.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
16.3 Waiver
No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
16.4 Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
17. Contact Information
For questions about these Terms of Service, please contact us: